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Problems Sending

"Slingshot Undeliverable Email� Notice.
When you send a file using Slingshot, a notification email message is sent to each of your recipients with a unique link that allows them to download the files. If, for any reason, that notification email is returned as �undeliverable� by the recipient's email system (also known as an email bounce back), Slingshot will attempt to notify the sender (you) that the files were not received via a �Slingshot Undeliverable Email� notice by sending an email to the �From� address.

Most of the time, a recipient's email system will return an email as �undeliverable� if the recipient's address is mistyped or does not exist. We recommend double-checking your recipient's email address for accuracy and any typos and sending your files again. It's usually something simple like typing �josh@gmial.com� instead of �josh@gmail.com.� If you continue to receive this error, please contact your recipient to let them know that there is an issue with their email system or account.

The �Slingshot Undeliverable Email� notice contains technical information that might help to diagnose the issue with your recipient's address. If the error message refers to �No Such User� or �User Unknown� -- then the address was either mistyped or does not exist. Sometimes these errors can be caused if your recipient's mailbox is full, if the system has mistakenly marked the Slingshot notification email as spam, or if the recipient's email server is non-functional for more than 2 hours. If this happens, please contact your recipient so that they can check their systems.