Slingshot has been updated!
Watch an overview
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Here's where to find answers to the most commonly-asked questions about Slingshot.
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contact us
.
Just for Disney Cast Members
This section is only visible to Disney Cast Members within the corporate network. More general information below.
How do Disney employees or outside vendors register to use Slingshot?
What type of files can I upload to Slingshot?
Who created Slingshot?
Why was Slingshot made?
What's New
Recent changes and new features
Expired Files
Can you bring back my expired files?
About Slingshot
What is Slingshot?
How secure is Slingshot?
Usage Policies
Terms of Use
How do I register?
Who is allowed to use Slingshot?
Can you add my organization or group?
Can my organization buy Slingshot?
Help Sending Files
How do I send files?
How large a file can I send?
What kinds of files can I send?
How do I increase the security of/encrypt my files?
How do I send more than 1000 files?
How do I create a .zip archive?
How do I email a large distribution list?
I need to delete my files.
How do I clear the data stored in local storage?
Can I send folders?
How long will my files last?
How can I recall or delete files once I have sent them?
How can I use a password?
What is the one time download feature?
Why has an e-mail address been disabled?
What are the differences between Public, Internal, and Private links?
How do I track who has downloaded my files?
Help Receiving Files
The file I received won't open.
Should I download the files I've received?
Who sent me these files?
I never received a delivery email.
How do I pick up my files?
What determines the "From" address?
Can I view a file without downloading it?
Problems Sending Files
It says I'm not an "authorized user."
I received a receipt for files I didn't send.
The upload progress bar never shows any progress.
An Undeliverable Email from Slingshot.
Address is "an invalid email address" error.
Problems Receiving Files
The file I received won't open.
The link in my email doesn't work.
There's a problem with the downloaded file.
"Download All" link does not work as expected.
Managing Sent Slingshots
What is the Manage Slingshot page?
Uploading, Removing, and Reordering Files
Updating the Note
Changing Expiration
Adding and Removing Recipients
Changing Access Control
Download Tracking
Permanently Deleting a Slingshot
Troubleshooting Manage Slingshots
Your Slingshots
What is the "Your Slingshots" page?
How do I search, filter, or copy links?
What are Legacy Slingshots?
slingshot
version 4.0 | use is restricted to authorized users for twdc business purposes only.